Accessibility Statement

Accessibility Statement for Hairclub

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies


Accessibility Toolbar

This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user

You can refer to Accessibility Enabler user guide here to know more.


Give Us Your Feedback

We are committed to providing an accessible service.If you experience problems or have any suggestions for improvement please get in touch with us.We do continuous improvement based on your feedback.

Phone : 800-625-9330

Email : shopsupport@hairclub.com

Contact Form : View Now

We try to respond to feedback within 3 business days.

Based on 407 reviews
84%
(342)
10%
(39)
6%
(26)
0%
(0)
0%
(0)
R
Maxxam® Volumizing Shampoo (10 oz.)
Rita Solomon (Rochester Hills, US)

I haven’t used this yet.

Something Is Really Wrong

Although my order was filled a requested, there is a problem with my center, The Woodlands TX, I that they supposedly cannot get this large duo tape and keep it in stock. Cannot understand this and it is an issue needing address.

Great conditioner!

Maxxam® Volumizing Conditioner leaves my hair feeling soft. I use it with the volumizing shampoo to give my hair a fuller feeling.

M
Maxx-Hold Roll Hair System Tape
Moises Arce (Austin, US)

Excellent!

T
Hair Support Stimul8 Shampoo 10 Oz.
Timothy Davis (Gettysburg, US)

Hair Support Stimul8 Shampoo 10 Oz.

j
Maxxam® Alive (10 oz.)
john land (Owings Mills, US)
Maxxam Alive

Maxxam Alive is a great product.

Preferred tape

I prefer these tape strips on the hair piece because they create a better bond than others I’ve used. Lasts 4 weeks with no lifting along with glue on scalp

Maxx-Bond Mini Strips Hair System Tape

L
CapillusUltra (82 Diode) Hair Regrowth Laser Cap
Lincoln Lawrence (Alexandria, US)

Recently received, so no noticeable movement yet.

Sorry, cannot yet review the hair tapes

Reason is I haven't used them yet. Wanted to finish up the ones I was running out of first.

S
EXT® Hair Revitalizing Complex (8 oz.)
Sonia Nordelo (Sparta, US)
Unsatisfied

Very dissatisfied. It was a rip-off. Charge was increased almost $10.00. They did not inform me of the increase. It was just charge to my credit card since it was on automatic shipment.
I will never order from you again.
Not acceptable!!

S
EXT® Hair Revitalizing Complex (8 oz.)
Sharon Brodie (Spring, US)

EXT® Hair Revitalizing Complex (8 oz.)

S
Maxxam® Alive (10 oz.)
Stella Marshall (Decatur, US)

Package was linking

B
Maxx-Hold Hair System Adhesive
Brenda Everly (Buckeye, US)
Satisfied

Excellent product. Dries fast and holds a very long time. Totally satisfied.

B
Walker Brown Liner Roll Hair System Tape
Brenda Everly (Buckeye, US)
Satisfied

I'm totally satisfied with this product. It is strong and durable.

R
Maxxam® Moisturizing Shampoo (10 oz.)
Robert Kaszycki (Chicago, US)
Its very good

one of the best

T
EXT Spa Scalp Massager
Tanya Brackson (The Bronx, US)
Refresh

Love it is like a person hair message

Read this before purchasing

I didn't buy this thing, but the shit looks EXPENSIVE. Imma just wear my 5 dollar hat and ignore the bald spot.

l
EXT® Hair Revitalizing Complex (8 oz.)
loyal customer (Johnston, US)
Coupon Code please to work

I was emailed a coupon code and there is no place to put it.. I called customer service twice and no one knew where or how to put it in the order. I called again and was told to email customer service. 4 days later and still waiting for someone to get back to me. Please credit my acct the 15% coupon that you sent to me on order no: 24049. Thank you

R
Maxx-Hold Roll Hair System Tape
Robert Soto (Brooklyn, US)

all perfect

Love it!

G
EXT TRIAL SIZE KIT 3PC
Greg Miles (Apple Valley, US)
Sample bottles

would like to have larger size bottles

J
Maxxam® Flash (10 oz.)
Jack Lynn (Montauk, US)
Maxxam Flash

It works well but has a girly type sent? What ever happened to the men’s version? It doesn’t seem to be around any more!

T
Maxxam® Moisturizing Conditioner (10 oz.)
Teresa Munozguren Gauna (San Juan, PR)

Maxxam® Moisturizing Conditioner (10 oz.)

R
Hair Support Stimul8 Shampoo 10 Oz.
Ronald Perrotta (Temecula, US)

Hair Support Stimul8 Shampoo 10 Oz.