Accessibility Statement

Accessibility Statement for Hairclub

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies


Accessibility Toolbar

This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user

You can refer to Accessibility Enabler user guide here to know more.


Give Us Your Feedback

We are committed to providing an accessible service.If you experience problems or have any suggestions for improvement please get in touch with us.We do continuous improvement based on your feedback.

Phone : 800-625-9330

Email : shopsupport@hairclub.com

Contact Form : View Now

We try to respond to feedback within 3 business days.

Based on 552 reviews
80%
(441)
9%
(49)
6%
(32)
1%
(6)
4%
(24)
N
Maxxam® Clarifying Shampoo (10 oz.)
Natasha Mosley (Loganville, US)

Love it!!

j
Maxx-Hold Hair System Adhesive
jeffrey Hagen (South Lake Tahoe, US)

Maxx-Hold Hair System Adhesive

s
Maxxam® Clarifying Shampoo (10 oz.)
sergey bjazevic (Naples, US)
Best shampoo ever

Cleans my scalp of all oil without irritation or anything, no dandruff keeps my scalp healthy

Ultra-Hold Tape Contours and Minis Hair System Tape

Great tapes.

I had tried many types of tapes and found none held as well as what you sent recently,,, so far, they’re holding really well,,,,The Ultra-hold Contours and Mini hair system tapes are great!! Glad I found you,, Thank you!

Hair piece tape with ease.

Good product. Tape adhesive strong enough, but overly so. Easy removal.

D
Maxxam® Hair & Scalp Mender (8 oz.)
Dominick DeGennaro (Massapequa, US)
Great product

Works great

Excellent Product. Easy application

L
Strand Builder Fiber Hold Spray
Latonya

Looking forward to trying product.

So happy

I was a 2yr wearer of the ghost bond..tried the tape and I am in heaven! What a difference ...so comfortable and no loose glue on my head after 2 weeks.
It lasts! It holds
.so much confidence!

E
Maxxam® Hair & Scalp Mender (8 oz.)
Ellen Balentine (Davison, US)

Maxxam® Hair & Scalp Mender (8 oz.)

W
Maxx-Hold Hair System Adhesive
Wally Seller (Phoenix, US)
Good Product bad Shipping Cost

Love the product but the shipping cost will keep me from reordering. I will just purchase from studio. Thanks

E
Maxxam® Chrome (3 oz.)
Ellen Balentine (Davison, US)
Hair Supply

Products working great

K
Maxxam® Alive (8 oz.)
Karl Nittinger (Reading, US)

Maxxam® Alive (8 oz.)

B
Maxxam® Moisturizing Shampoo (8 oz.)
Barbara Bowe (Charleston, US)
Great shampoo

Very moisturizing

C
Maxxam® Moisturizing Shampoo (8 oz.)
Cheryl Horst (Woodville, US)
Product was good, but leaked

The shampoo leaked out all over the container.

C
Maxx-Hold Hair System Adhesive
Cheryl Horst (Woodville, US)
Maxhold worked really well this time.

The bottle stayed in a liquid form this time. I was able to use it more than once.
In the past , it hardened and was thick and gluey.
This time it was great.

C
Maxx-Hold Roll Hair System Tape
Chandler Marshall (Dublin, US)

Maxx-Hold Roll Hair System Tape

P
Trax Organic Citrus Solvent (3 Oz)
Prathima punukollu (Sacramento, US)

Trax Organic Citrus Solvent (3 Oz)

C
Strand Builder Fiber Spray Applicator
Chris Kidd (Falls Church, US)
Wrong Order

I didn’t purchase this, I purchased the strand builders and they sent me the applicators instead.

j
Maxxam® Alive (8 oz.)
joseph dagostini (Linden, US)
Maxalive

Excellent product

Use

Tape pulls skin off my head. Too hard to remove