Accessibility Statement

Accessibility Statement for Hairclub

We are committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We're constantly working towards improving the accessibility of our website to ensure we provide equal access to all of our users.

We always make sure that our website follows accessibility best practices by following the principles of universal design. This ensures the site is flexible and adaptable to different users’ needs or preferences and is accessible through a variety of different technologies, including mobile devices or assistive technologies.

Web Content Accessibility Guidelines (WCAG) 2.1

Wherever possible, our site will adhere to level AA of the Web Content Accessibility Guidelines (WCAG 2.1). These guidelines outline four main principles that state that sites should be:

  • Perceivable - Information and user interface components must be presentable to users in ways they can perceive
  • Operable - User interface components and navigation must be operable
  • Understandable - Information and the operation of user interface must be understandable
  • Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies


Accessibility Toolbar

This website uses Accessibility Enabler toolbar to allow users to customise the accessibility settings based on their needs. This tool helps user with access needs to adjust any web page so that it can be consumed irrespective of disability of the user

You can refer to Accessibility Enabler user guide here to know more.


Give Us Your Feedback

We are committed to providing an accessible service.If you experience problems or have any suggestions for improvement please get in touch with us.We do continuous improvement based on your feedback.

Phone : 800-625-9330

Email : shopsupport@hairclub.com

Contact Form : View Now

We try to respond to feedback within 3 business days.

Based on 475 reviews
83%
(396)
10%
(46)
6%
(27)
0%
(1)
1%
(5)
E
Maxx-Hold Hair System Adhesive
Ellen Balentine (Owosso, US)
Hold

Great product. Works fast, no mess

This product is Great

I had no idea it would be this small

D
Maxx-Hold Hair System Adhesive
Dan Dobbins (Cathedral City, US)
Maxx Hold Adhesive

It took longer to arrive than I thought, but glad to get it. The adhesive seems to be the only thing that keeps my unit holding especially in the more side difficult areas. Thank you.

Clean tape

For daily change, tape comes off clean and holds well.

K
Maxxam® Moisturizing Conditioner (8 oz.)
Karl Nittinger (Reading, US)

Maxxam® Moisturizing Conditioner (10 oz.)

That is perfec for my hair 😍😍

Great Hair Product for my hair!

I love washing my hair (2-times) with Hair Club's "Clarifying Shampoo", it provides a very clean hair condition which allows me to add "Reconstruction Conditioner" to make my hair so very soft. It's like growing brand new hair! I recommend using this shampoo but, it is even better if you use their "Reconstruction Conditioner" with it to get the full effect of wonderful feeling hair!

I like everything from hair club

s
Walker Blue Lace Front Roll Hair System Tape
steven cassidy (Grant-Valkaria, US)

Great stuff!

D
EXT Spa Scalp Massager
Dorothy (Marion, US)
Replacement tip covers

I Love my Massager, I have had it t for over a year,I see new growth my ball spots🤗.ohscalp feels refreshed when the10 minutes end, But my tip covers (silicone)needs replacement,Where and how do I get replacement parts for the massager tip?HELP

Hair tapes

Their great tapes,they hold just right,not sticky,I will certainly buy more

G
Trax Skin Prep for Hair Systems (3 Oz)
Gary Crosby (Depauw, US)
Trax citrus

Works faster and with less mess than anything else. Only drawback is the cost is outrageous.

K
EXT Spa Scalp Massager
Karen Williams (Phoenix, US)
Hair massager

I love my massager. Have had it for a year and no problems whatsoever. Great product.

D
Maxx-Hold Roll Hair System Tape
Debra Phillips (Howard, US)

Maxx-Hold Roll Hair System Tape

P
Hair Support Trial Size Kit 3PC
Peter (Katy, US)
Doesn’t work

Caused a lot of damage to my scalp and caused a lot of flakes

Ordered tapes

Everything went well and I received my order in good timing. Tapes are expensive and I have to pay shipping charges.

Have not used the tape yet. I do like that it is 6 inches long.

No good

This glue is expensive I don’t think for the price is worth it ghostbond was better

A
Maxxam® Groom Pomade (2 oz.)
Alberto Medina (El Centro, US)

Best for hair

keratin hair building fibers

These are great and so much better than those powders on the market that you manage to get all over your clothes.

C
EXT® Hair Revitalizing Complex (8 oz.)
Cindy Sirles (Baldwin City, US)

It seems to be working for me.

C
Maxxam® Thermal Styling Spray (6 oz.)
Carol Smith (Nicholasville, US)

Maxxam® Thermal Styling Spray (6 oz.)